Yes. The offer applies at the cart rather than on the product page, so a fixture reads $1,455 while you browse and $1,164 once it's in your cart. If it doesn't appear there, come back through the link in the ad or email and it will re-attach.

Free standard ground shipping on regular orders over $200 shipped within Canada. Oversized items and deliveries to remote or rural addresses can carry an extra charge that isn't calculated online — we'll tell you before we process payment. We don't ship to PO boxes. Shipping outside Canada is quoted case by case, and we only charge what we pay.

In-stock items typically ship within 7 business days. Custom pieces take longer, and a customer service representative will contact you to confirm details. Lead times shown on product pages are estimates — the call is the real answer.

Returns are accepted within 14 days of delivery for uninstalled, non-custom fixtures in their original, complete, unaltered packaging and in resalable condition — hardware and documentation included. Lighting and décor carry a 20% restocking fee; hardware, small accessories and select suppliers carry 50%. Damaged or defective items are exempt.

Yes, and it's worth knowing before you order. Visual Comfort and VC Signature pieces shipped into Canada are final sale under the manufacturer's own rules, even unopened. Some other U.S.-sourced brands carry the same restriction. Defective items are always handled. If you're at all unsure about size or finish, talk to us first — that's exactly what the free consultation is for.

Yes, and you should let us. Send room photos and your ceiling height, or book a consultation, and a specialist comes back with two or three sized options. It's free, and on a final-sale brand it's the difference between the right fixture and an expensive mistake.